Nedbank Namibia Cell Phone Signal Booster System

Cellular Connectivity Solutions for Corporate Offices

Nedbank is a prominent financial institution in South Africa, offering a wide range of banking services to individuals, businesses, and corporations. With a strong focus on innovation and sustainability, the bank has established itself as a leader in the industry, consistently adapting to meet the changing needs of its customers. With numerous branches across the country and a growing presence in other African nations, Nedbank is committed to providing accessible and reliable financial solutions to help individuals and businesses achieve their goals.

The Problem

Nedbank Namibia encountered a significant issue with voice quality and dropped calls. Their building, which spans nine floors and features E Glass and an aluminium shell, was obstructing the signal, making it challenging to communicate with clients and internal staff. The signal blockage slowed down operations and hindered the bank's ability to provide excellent customer service. As a result, Nedbank Namibia needed to find a solution to address the signal problem and enhance communication within their building.

The Solution

This particular project posed a challenge for our team, as we are situated in South Africa. To overcome this, we collaborated closely with Forensic Security Services (FSS) to collect data about the building's layout and entry points. After gathering the necessary information, we proceeded to create iBwave designs. Using these designs, we were able to develop a tailored solution for the client. 

The FSS team, guided by Steyn Volschenk and Martin Teichmann from Bolton Technical South Africa, carried out the installation.

For the installation, a range of amplifiers were necessary. For floors 2 to 9, two A8000 boosters were utilised. LMR 400 coaxial cable and splitters were used to connect each floor to 5 low profile dome antennas installed on that particular floor.

To service the ground floor and first floor, two A1000 Boosters were put in place by the team. Moreover, they successfully extended the signal down to the basement as well.

The Results

The readings taken both before and after showed a remarkable improvement in the signal strength. Specifically, the signal strength increased from -128dBm to -66dBm. This represents a significant change, as the signal went from being nearly non-existent and weak to being strong and reaching all areas within the offices.